Return Policy: Understandably, our customers may have a need to return an item that they have purchased from us. We are happy to provide refunds when necessary; however, refunds will be provided under the following conditions: 1. The Product is returned unused, in its original packaging when applicable and with tags and receipts attached. 2. Within 14 days from the date of purchase. With the exception of saddles which must be returned within 10 days from purchase. After 14 days, we will provide store credit only for items returned. Return shipping is the responsibility of the buyer and credits or refunds will not include any original shipping and handling fees. We appreciate the opportunity to serve you! The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. [INSERT COMPANY NAME] [INSERT COMPANY ADDRESS] [INSERT COMPANY CITY, STATE] [INSERT COMPANY ZIP CODE]